Keith Smith - My Blog

August Cumulative updates for Windows 10 (1607 and 1703) Dell machines

Friday, August 18, 2017 - by Keith A. Smith

Just wanted to leave a little note that the August Cumulative updates for Windows 10 (1607 and 1703) caused us to experience BSOD on our Dell AIO 9030 machines.

Using WinDbg I was able to identify that the Intel Wireless 7260 driver was responsible for the crashes.

The only thing I can think is that there were some security updates to the KMDF included in the August updates. Pair that with the fact that the Driver Catalog CAB provided by Dell included a really old wireless driver (from 2015) and the result was BSOD reporting:
BAD_POOL_HEADER (19)
Upgrading to the latest wireless driver directly from Intel version:
18.33.7.2 https://www.intel.com/content/www/us/en/support/network-and-i-o/wireless-networking/000006024.html

Resolved the issues.

Hope this saves someone some time.

-End
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